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Accreditation training for EMEA voice solutions channel

3Com is headquartered in Santa Clara California with offices around the world. 3Com brings its technologies to enterprises and small businesses through its worldwide channel of value-added resellers, system integrators and telecommunications service providers.

With the launch of their LAN Telephony solution 3Com realised they needed to develop a new type of channel in EMEA. These channel partners needed to be skilled in both traditional data and the new solutions and technology provided by LAN telephony. 3Com required an accreditation scheme under which channel partners could prove their knowledge and skill by becoming 3Com approved Voice Solution Partners.

By working with 3Com's product and channel marketing teams, our team helped design, develop and deliver a full certification program in EMEA. With a range of static and flying classroom-based offerings, we delivered a rapid rollout of the program. The program further enhanced by providing a range of web based and instructor led courses designed for sales, pre-sales and administrator personnel.

As a result, 3Com substantially accelerated their channel training program development and implementation. This meant they were able to very quickly establish their Accredited Voice Solution Partner channel in EMEA, assisting in early revenue generation and keep a step ahead of the competition.

Last Updated on Friday, 22 May 2009 12:44